' Storybook Mountain - Shipping Information
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Shipping Information

Extreme weather
Extreme heat and cold can damage wine.  During warm months (May through September) we will not ship wine by ground outside CA, OR, and WA.  We offer air shipping and also cold chain shipping.  All cold chain orders leave the shipping company on Thursday mornings with an order deadline of the previous Monday. If you choose ground shipping, your order will be held until we determine that the temperatures are cool enough to get your wine to you safely.

Order Tracking
Tracking information is emailed when the order has been processed by our shipping company.

Multiple Delivery Attempts
If no one is available to receive the package, two subsequent attempts to deliver will be made, after which the wine will be returned to our shipping company. Reshipment will incur new shipping charges, as well as return shipping charges.

Adult Signature Required

By law, wine orders require an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure the fastest delivery time. Wine cannot be left without a signature.

 
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